Securing professional competence for all medical situations
Encouraging professional development and specialisation is a focus area to strengthening the quality of care at AniCura. Continuing education is equally important for all medical staff and the main driver of employee satisfaction. Building a robust infrastructure for competence development is the foundation for AniCura’s long term success.
In 2020, 52% of AniCura’s employees assessed their competence development, a slight decrease from 54% in 2019. These results are not satisfactory, as AniCura’s ambition is that every employee should have regular discussions regarding professional development with his or her manager and a clear individual development plan.
Percentage of employees having regular discussions about longterm competence development:
Source: AniCura employee survey 2017 (1,800 participants), 2018
(2,511 participants), 2019 (3,375 participants) and 2020 (4,312 participants)
Encouraging highest medical standard of care
Professional development and specialisation among veterinarians and nurses is important at AniCura. AniCura’s clinics are encouraged to become accredited teaching institutions for various national and international specialisation programmes. Currently one third of AniCura’s clinics are accredited. Specialists are important to secure up to date and high quality veterinary care. At AniCura general practice specialisation is equally important as specialisation within focus areas like anaesthesia or dermatology. Over 300 national and international veterinary specialists including 120 European and American boardcertified specialists (Diplomates) are employed by AniCura.
AniCura Continuing Education (ACE)
AniCura’s concept for education and professional development includes courses and programmes and is open for all AniCura employees. ACE is also often open for external medical professionals. During 2020, with infection prevention in mind, on-site courses in conference venues were not arranged. Instead, many other different formats were used, including online, hybrid and in-clinic education.