ANTONIA BAUER, THE QUALITY MANAGEMENT REPRESENTATIVE IN ANICURA AUSTRIA WORKING ON SECURING INFECTION PREVENTION AND CONTROL
Please, tell us how you work to secure infection prevention and control in the Austrian clinics.
I realized that infection prevention and control could be improved. I therefore initiated a project to optimize our hygiene work. Each clinic appointed a veterinarian and a veterinary nurse as hygiene officers. I regularly hold online training sessions with them and we talk about topics as instrument handling or the results of the QualiCura surveys. These sessions also provide opportunities to exchange ideas, share experiences and discuss problems.
What are your best tips for succeeding in implementing new hygiene routines in the clinics?
The team in Austria is highly motivated and interested in learning more about the importance of hygiene. We have started to strengthen our knowledge and create awareness. It is helpful to record the actual situation in the clinic, to discuss the results in the team, but also to decide together what improvements we would like to achieve.
In addition, in collaboration with the largest supplier of disinfectants in Austrian AniCura clinics, we held a training course for the hygiene officers and we made hygiene plans for the clinics.
The QualiCura results, the infection prevention and control and the instrument handling guidelines have helped me a lot in supporting the clinics and provided them with reference material.
What are the biggest challenges with implementing the hygiene guidelines?
In a stressful working environment, it is a challenge to implement new guidelines for the whole team. Changes in daily routines require time and effort.